A knowledge base plugin lets you publish documentation, tutorials, and how-to articles in an accessible format. With an easy to use interface, it’s simple to manage resources in this format from your other content using the same platform.
Putting customer happiness first allows your business to meet customer needs, which leads to increased sales and more satisfied customers.
WordPress gives you the option of publishing your support guides as individual pages, posts, and categories. You can also organize them with tags to make it easier to navigate.
However, it’s hard to keep support pages separate from sales pages or blog posts.
It can be tough to stay organized for long periods of time. A knowledge base plugin allows you to stay on top of your resources and keep them separate, which makes it easier to organize your information.
Without any delay, let’s discuss top WordPress plugins for creating a knowledge base:
Herioc KB Plugin
If your WordPress website has a knowledge base, you need the Heroic KB plugin. It’s easy-to-use and will provide you with essential information and tools to help build online leads.
Bringing in a knowledge base with our Live Search plug-in will provide customers with easy access to find what they’re looking for, without any hassles. We’ve also included AJAX real-time searches, so visitors can find the answers they need quickly
You’ll get everything you expect from a powerful knowledge base plugin, such as content categorization, drag and drop content ordering, article attachments, display widgets, and more.
The best part about this plugin is that it includes analytics and user feedback to collect insights which can lead to lower support costs, fewer maintenance hours, and a faster ROI.
We worked with WPForms to create a developer portal. It’s been proven to be the most popular solution in the marketplace and is perfect for any tech company building its developer experience on WordPress.
Get started with Herioc KB Plugin
BetterDocs
With BetterDocs, you can build a quality WordPress knowledge base that is easy to use and comprehensive.
If you’re looking for help with WP content, try our recent launch of WP research products. They come ready-to-use knowledge base templates, support for page builders with widgets and shortcodes to create custom layouts.
If you’re looking for a plugin that is flexible and powerful, then it’s time to switch over to WordPress. The advanced search allows you to find exactly what you need and avoid frustrating support requests. Without it, users would have no idea what they want, leading to more support requests. The robust knowledge base can be extended as needed and provides answers as well.
Get started with BetterDocs
Echo Knowledge Base
With Echo Knowledge Base, you get an easy setup wizard that walks you through plugin settings. You can also choose from a variety of layouts and customize every aspect.
You can choose between three different themes for your website. Basic, Tabs, and Category focused layouts allow you to quickly search for the information you need. Each layout also offers article categories and tags, so you’re able to better organize all of your content.
Brochure Builder is an amazing plugin that’s designed to help you build beautiful and functional digital brochures. Include hundreds of icons and templates, as well as shortcodes and post formats that enable you to create a variety of FAQ sections and knowledge base articles anywhere on your website.
Get started with Echo Knowledge Base
weDocs
We owe a lot to WordPress as it’s created an exciting and expansive developer community. WeDocs is another excellent WordPress knowledge base plugin that makes building your WordPress site content easily.
This plugin has a simpler, cleaner interface compared to other commonly used plugins. It will work well with your current WordPress theme but does not include additional templates, which can often be complex and difficult to navigate.
The page layouts on our knowledge base is simple, but it’s efficient with sidebar navigation and bread crumbs menu.
Get started with weDocs
Encyclopedia / Glossary / Wiki
The Encyclopedia / Glossary / Wiki plugin is a flexible WordPress plugin which allows you to organize your articles in a glossary format. You can organize your content either alphabetically or by category and tags instead of titles, giving users a better way to find the information they need.
As you build your content strategy, it’s crucial to have a glossary to help users navigate and learn. It has a simple template for authoring a glossary along with an easy search widget, article comments, category links, and even a filtered index.
WP Exploit is another type of plugin that can help you organize your support pages. It can be used for sites that also use WPML, and comes with complete features.
Get started with Encyclopedia / Glossary / Wiki
HelpCrunch
HelpCrunch integrates with any WordPress website and makes it exceptionally easy for you to create new sections for your knowledge base. Several other features of the plugin include a live chat, chatbot, email automation, and more.
The knowledge base plugin lets you organize your articles in an easy-to-read and visually appealing way with categories, tags, and image backgrounds. You can also pick the colors for your site.
With HubWitch, you’ll be able to create industry-specific knowledgebase pages that automatically draft and publish. Plus, HubWitch can be integrated with external chat tools to offer real-time support to your customers.
Get started with HelpCrunch
BasePress
BasePress is a useful WordPress knowledge base and documentation management plugin that helps you build support pages and docs sections for your products or services.
The best part about using Affilenet is the unlimited opportunities to organize articles. You can simply drag and drop them right where you want it. Plus, with the easy-to-use search bar, managing content is quick and straightforward.
Whether you need a simple plugin that can easily be managed on your site or something much more complex to sell an epic product, Affiliorate means business. With its ease of use, customization options, and easy installation, it’s a must-have for any website.
Get started with BasePress
