People want to feel confident when they’re buying from an online store. We offer 24/7 customer support to all of our visitors, as well as a guarantee that helps minimize the risk of losing a sale, by not needing them to buy anything before claiming a refund.
When you chat with the customer’s social media representative, they will answer your questions in under two minutes on average. This is much faster than emailing, writing an email to the support center, or using phone-based support.
The quality of live chat support is a crucial factor when it comes to being able to maximize sales and conversion rates. For some companies, adding live chat support may work better than others depending on the software you choose.
Everyone should know that live chat is a powerful tool to use when promoting your business online. It can be tough to find an affordable and reliable service, but we’ll make it easy for you by highlighting a premium service that works with WordPress or your website builder platform.
Now it’s time to take a look at our hand-picked list of the best live chat software providers that you can use so that you can grow your business:
LiveChat
LiveChat is the industry leader in live chat software and has a free plugin available for WordPress sites. It’s very easy to set up and use, so no code is required.
Do you want your customer support team to be able to chat with your site’s visitors on their mobile devices? Your team can use them on their laptops, tablets and mobile devices. That means they’ll be able to talk with customers from virtually anywhere.
Live chat is great at building a conversational rapport with your clients, but it’s often challenging to know how well your team members and sales staff are performing. With pre-chat surveys, you can know exactly where the support sessions need improvement and set up a workflow accordingly.
LiveChat can integrate with dozens of other tools and platforms like Hubspot, Google Analytics, Zendesk, and WhatsApp. With this omnichannel conversation platform, you can have conversations from every perspective.
This way, you can just leave customer details in one system and get paid for them on Autopilot.
The real upside of LiveChat is its speed. Chat functionality loads quickly and provides a much better user experience than most other live chat software.
Get started withLiveChat
Hubspot
HubSpot offers a complete online marketing platform that is intuitive and powerful. We offer live chat and a chatbot builder.
As a HubSpot customer, you can customize the live chat design to perfectly match your brand and choose when you want automated chatbots to engage with customers. We’ll also seamlessly integrate all customer data with your HubSpot CRM, so you don’t need to enter it manually.
Companies who have a website should be using tools like HubSpot to personalize the chat experience for their returning visitors. This has proven to increase conversions and engagement, which means more sales in the future.
When we’re building our marketing platform, it’s important to us that there are no major sacrifices. We’ve made sure HubSpot comes with a variety of marketing tools like live chat, email marketing automation, creative tools, landing page software and help desk software.
HubSpot is dedicated to helping you grow your business and deliver better customer support. Controlling the quality of those interactions is important for business owners. HubSpot has lots to offer, not just small businesses, but large enterprise companies as well.
This software, that automates your entire marketing strategy, is available for free with a paid version. You can try it out and you’ll know if it’s right for you.
To start with HubSpot
ChatBot
There are so many benefits to using automated chatbots when you’re running your live chat software. They’ll not only allow you to be more efficient and engage with your customers 24/7, but they can save you a ton of time!
It’s important for a small business to have engaged customers. With the help of artificial intelligence, chatbots can be incredibly engaging for your customers.
Are you looking for a chatbot that is intuitively simple and easy to use? ChatBot offers a drag-and-drop interface with dozens of ready-made templates. They’re completely customizable so they offer various scenarios and routing methods that are perfect for your business needs.
To achieve the highest level of eCommerce success, you should use the eCommerce bot template to guide your customers through the buying process.
As customers are exploring our latest deals, they can choose to sign up for your newsletter or request a quote. I don’t know about you, but this is exactly what I want when it comes to marketing automation.
ChatBots are automated agents that can pass information back and forth. They offer different templates for different industries, including coffee shop bots, recruitment bots, and restaurant bots.
Get started withChatBots
Tidio
Tidio’s live chat software integrates seamlessly with your website and is super easy to set up. Simply drag-and-drop the features you need into the design and customize your design to match your branding within minutes.
Tidio offers a quick and easy way to create chatbots. The app comes with 35 ready-made templates that you can customize by dragging and dropping the responses you want to be given in the chatbot editor.
Tidio helps you understand your digital marketing strategy with insightful views on site visitors, and it can even display real-time data on what customers type in. With fast response times and higher conversions, it’s a must-have tool to enhance your customer experience.
Whether you’re on desktop, mobile or browser, Tidio can help you improve customer engagement.
To start with Tidio
