To stay in touch with your customers and employees, do you need a small business cell phone plan?
With a business cell phone plan, you can make and receive calls, communicate with your team, and attend meetings on the go.
We’ll share the best small business cell phone plans so you can find the best option.
Why Do You Need a Business Cell Phone Plan?
Small business owners need a business cell phone plan so they can keep their business and personal phones separate and easily coordinate with their team.
Having the right cell phone plan will allow your customer service staff to assist customers on the go, improving customer retention and creating long-term relationships.
Furthermore, if you have a remote team spread across different locations, a cell phone plan can improve business communication since you can hold webinars and meetings.
When it comes to choosing a cell phone plan for your business, you have many choices. There are traditional wireless carriers, business VoIP services, and virtual calling systems.
1. Nextiva
A cloud-based business phone system with a great set of features, Nextiva offers the best VoIP and virtual business phone service available today.
As a UCaaS (unified communication as a service), Nextiva integrates video, text message chat, voice, and collaboration tools into one platform.
You can use Nextiva apps on mobile phones, tablets, desktops, and even desk phones to have a separate business phone number without having to buy two devices.
A few of the features you get include an auto-attendant, HD video conferencing, nationwide unlimited calling and SMS messages, free number porting, voicemail to email notifications, toll-free numbers, a cloud-based VoIP call center, cloud PBX, call pop with caller ID, and more.
Additionally, VoIP can help your team improve communication and automate different workflows. For example, you can automate email replies and create automated responses to business customer inquiries through your WordPress website.
Nextiva also integrates easily with other communication tools and CRMs like Salesforce, Google Contacts, Zendesk, Oracle Sales Cloud, Zoho, and more.
2. RingCentral
RingCentral is one of the best business cell phone service providers for your website. You can use RingCentral’s Android and iOS mobile apps and desktop apps to manage customer support from anywhere.
In this way, you can implement a bring your own device (BYOD) policy and allow your team members to work from anywhere and at any time.
Among the features of RingCentral are unlimited phone calls within the US and Canada, voice-to-text capabilities, video conferences, business SMS, internet fax, and toll-free numbers.
Support agents can also view the caller’s interaction history, get real-time analytics, and allow managers or another team member to take the call over. RingCentral also has an automated feature and advanced call-handling features.
3. Ooma
With Ooma, you get amazing features to keep your customers and remote team members connected.
The phone service offers HD audio, video conferencing, messaging, virtual receptionists, free toll-free numbers, and local numbers. The best part? You can receive calls and answer customers’ questions on the go using mobile apps.
Ooma Office works right out of the box, and it’s very easy to set up. With Ooma Office, you can attend meetings and conduct video conferences to keep your team in touch.
Additionally, Ooma offers voicemail transcription, online fax, enhanced call blocking, call recording, call forwarding, unlimited US, Canada, Mexico, and Puerto Rico calling, and affordable international calling rates.
4. Grasshopper
Grasshopper is a top virtual phone service for small businesses that’s affordable and packed with valuable features.
Using Grasshopper, you can get a toll-free number, a local number, and a vanity number, and transfer users to an existing virtual number easily. The cloud-based phone service offers a desktop and mobile phone app, so you can take calls and respond to messages from anywhere.
Other than that, you can set up custom greetings to welcome callers and ensure that you never miss a call by routing customers to another phone or team member. The service also offers virtual fax, voicemail, incoming call controls, analytics, and more.
5. Phone.com
It offers affordable pricing plans and lets you mix and match plans according to your business needs. Phone.com is a great choice for small businesses and startups.
From a desk or on the go, you can manage customer service with the VoIP service’s mobile and desktop apps.
Phone.com offers additional features like audio conferencing, call analytics, call recording and screening, call forwarding, text messaging, and faxing from the phone.
6. Verizon
Additionally, Verizon offers some of the best cell phone plans and features, including unlimited calling, texting, and data within the United States.
Verizon provides high-speed data coverage across the USA and select international countries. It even offers plans with unlimited data for tablets, but you’ll need compatible devices and ensure your area has 5G coverage.
You can also use the wireless carrier’s call filter to block spam, protect your device against phishing and web risks, and install Wi-Fi protection notices, among other features.
7. Google Voice
The last business cell phone plan on our list is Google Voice, which is a virtual phone service you can use for your business. It works on your mobile device, laptop, and desktop phones.
With Google Voice, you can manage workflows, assignments, and billing from one platform.
Although the service is currently only available in the US, free calls are available to any country from the US, free calls to Canada from the US, and unlimited SMS are available within the US.
